Features
Everything to run your online store and in-store POS
Online store and in-store POS with stock in sync. Built for South African independents.
One system online and in-store
Sell on the web and at the till from one stock count, one customer list, and one set of reports.
Features are grouped the way you work: sell, run the floor, manage stock, get paid, and market.
White-label throughout. Your brand, your domain. See Rand pricing when you are ready, or get in touch.
Compare Rand pricing or get in touch.
Sell online
Launch a white-label online store on your own domain, with your logo, photography, and checkout. Mercata handles hosting and payments so you can focus on products and customers, not plugins and patches.
Your domain, your look
Customers land on your website with your branding: a proper shopfront, not a generic marketplace listing.
Cart & checkout that converts
A smooth path from browsing to buying. Fewer abandoned carts, fewer phone calls asking how to pay.
Courier & PUDO delivery
Ship nationwide or let customers collect at a pickup point. Rates and labels without leaving Mercata.
Order notifications
Know the moment an order lands. Keep customers updated without living in your inbox.
Run the shop floor
Our in-store POS is built for real South African retail: Saturday rushes, intermittent connectivity, and staff who need speed at the till. Ring up sales offline and sync when you are back online.
POS with offline sync
Transactions keep flowing when connectivity drops. Everything reconciles automatically when you are back online.
End-of-day cash-up
Close the till with confidence. See exactly what should be in the drawer before you lock up.
Returns & exchanges
Handle in-store returns without a workaround. Stock adjusts, customer history stays intact.
Barcode scanning
Scan products at the till instead of searching. Faster queues, happier Saturday customers.
Stock management
Stock management should not mean three spreadsheets and a prayer. Mercata keeps one inventory count across your online store and shop shelves. Sell the last unit on the web and it is gone in-store too.
Unified inventory
No overselling, no awkward apologies. Online and in-store draw from the same stock pool.
Stock take from the till
Count what is on the shelf without clipboards and guesswork. Adjustments flow straight into your records.
Product admin that scales
Variants, pricing, and images in one place. Add a new line without re-entering it three times.
Low-stock visibility
See what is running thin before you run out. Reorder with time to spare, not in a panic.
Get paid
Accept the payments South African shoppers already trust, both online and at the till. Card, EFT, instant EFT, and Apple Pay flow through checkout without you chasing gateways in three places.
PayFast checkout
Card, EFT, and instant EFT online: the payments local customers actually use.
Apple Pay
Tap and go for customers on their phones. Fast checkout without fishing for a card.
Invoices & receipts
Professional invoices sent automatically. Customers get proof of purchase; you get a clean paper trail.
Debtors on account
Let trusted regulars buy now and settle later. Balances and statements without a separate ledger.
Market & engage
Promotions, events, and storytelling live in the same system you sell from, so a voucher works online and in-store, and you can see which channel drove the sale.
Vouchers & discount codes
Run a sale with one code everywhere. No double-entry, no wondering which system honours it.
Events & gallery pages
Promote a market day, launch, or new collection on your site. Show the human side of your brand.
Sales analytics
See what is selling, when, and where, online vs in-store. Decisions based on data, not gut feel.
Google Analytics & Meta Pixel
Connect GA4 and Meta Pixel to your storefront so you can measure traffic, ads, and conversions without bolting on extra plugins.
Consignment tracking
Sell on behalf of makers and track what is theirs, what is sold, and what is owed.
Stay compliant
The admin side handled for South African retail: tax invoices, transaction history, and customer records in one place, hosted locally with support in your time zone.
Automated invoicing
Tax invoices generated with each sale. Less manual work at month-end.
Order & payment history
Look up any online or in-store transaction in seconds. Useful for queries, returns, and audits.
Customer records in one place
Purchase history, contact details, and account balances together. No digging through three systems.
Hosted in South Africa
Your data stays local. Support from people who understand how SA retail works.
See Rand pricing for your shop
Online and Retail tiers. No commission on your sales. Compare plans or ask us which fits.
Learn more about Mercata.